Where Do I Report Bugs or Access Issues Related to BOSS Membership?

Having trouble with your Canopy BOSS Membership? Here's where you can get help!


In-Game Bugs

If you experience bugs or technical issues with BOSS Membership, please report them in our #bug-reporting channel on Discord. Include a description of the issue and any screenshots or videos that could help our team investigate.


Feedback & Suggestions

Have an idea to improve BOSS Membership? Share your suggestions in the #feedback-ideas channel on our Animal Company Discord! We'd love to hear your feedback!


Membership Access & Payment Issues

If you've purchased a BOSS Membership but can't access your benefits, or you're experiencing payment-related issues, please submit a support ticket.


When submitting your ticket, please include:

  • Your Meta Horizon @-ID
  • Your BOSS Membership tier
  • A brief description of the issue
  • A screenshot or proof of purchase, if available


This information will help our support team investigate your issue.

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