How to Report a Bug or Technical Issue?

If you've found a bug, glitch, or technical issue, you can report it to our team so we can better understand what's happening.


Option 1: Report Through Discord (Recommended)

The fastest way to get help with bugs is through our #bug-reporting channel on Discord: https://discordapp.com/channels/1238302762278588516/1358899825310961815


Our team actively reviews reports there, and you can also see if other players are experiencing similar issues.


When reporting a bug, please include:

  1. What happened? Briefly explain the issue.
  2. When did it happen? Let us know when you experienced it.
  3. Screenshot or video: If possible, include a recording or screenshot showing the problem.
  4. Troubleshooting: Tell us what you've already tried.


Option 2: Contact Animal Company Support

If you don't use Discord, you can still report bugs directly to our support team.


Submit a ticket here: https://support.animalcompanyvr.com/support/tickets/new?ticket_form=general_issue


Please include as much information as possible so we can better understand your issue.


Having Trouble Logging In?

If you're having trouble logging into Animal Company, check our Login Troubleshooting Guide for step-by-step instructions to help you fix common login issues.


What Happens After Reporting?

Our team reviews bug reports to identify problems affecting players. Some issues may take longer to investigate and fix depending on their complexity.

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